Privacy Policy

We understand and respect the importance of your Privacy and have drawn up this policy to include the General Data Protection Regulations 2018 and to reflect our commitment to protecting your rights.
Orange Paint Pot does not store or capture any personal data except that which is strictly needed for the commission or purchasing process nor do we ever transfer any personal data to any other party if it is not part of the purchasing process.
By submitting your personal data via our website www.orangepaintpot.co.uk or via our Facebook or Instagram account, you agree to the transfer storing or processing of your information. This information is required in order to complete our contract with you.

1. What data we collect
If just browsing our website, our servers and cookies collect the following generic information about you:
▪ The operating system you use e.g. Windows
▪ The Browser you use e.g. Google
▪ The device you are using e.g. mobile or desktop
▪ General demographics such as Age Bracket or Broad Location
▪ Your IP address
▪ Your behaviour on our site e.g. Page Views

When you complete an enquiry form the following information is collected
▪ Email address
▪ Name
▪ Telephone number if a call is requested
▪ Other personal details required to complete a purchase or make a personal painting commission

2. Why we collect your data
▪ To enable us to complete your commission or purchase
▪ To communicate with your regarding your commission or purchase
▪ To personalise repeat visits to our site
▪ To respond to enquiries
▪ To resolve complaints and disputes
▪ To notify you about changes to our service
▪ To prevent or detect fraudulent or criminal activity
If you have given your consent to receive marketing communications by email or are a customer of ours or you have asked us for information about our website we may send you marketing messages by email. You will be given the opportunity to unsubscribe from our mailings
▪ For internal research/analysis and customer profiling

3. How we store it
▪ All personal data is stored on our external hard drive. Once we have your information we will make all reasonable steps to ensure that that your personal data is kept securely.
▪ Under the provision of Data Retention we are bound by compliance with legal obligations (e.g. tax requirements) to hold your transaction data for 7 years after a purchase is made.

4. How we collect it
All information for commissions or purchase of paintings or art cards is collected digitally and personally (telephone) in the following way:
▪ Cookies
▪ Enquiry emails
▪ Third party review sites
▪ Newsletter Sign Up Form

5. Who can access it
The GDPR regulation 2018 gives individuals the right to check that your personal information is being processed lawfully. You may request information on all the data held by making subject access request in writing to info@orangepaintpot.co.uk
A change of name or contact details made be made using the same email address.
6. When and why we share it
▪ We do not sell, trade or otherwise transfer your personal information. This does not include our trusted third parties who assist us in our booking process and our website. We have an agreement with these parties to keep your information held securely and strictly confidential. We have collected GDPR statements from our trusted third parties.
▪ Our third party review administrators may contact you to ask for your comments on the accommodation provided.
External Links
Orange Paint Pot includes some links to third party websites. These third party sites have their own separate privacy policies. We have no responsibility for the linked websites and do not necessarily endorse them. We provide the links for the convenience of our guests.
We reserve the right to update or alter our Privacy Policy from time to time without notice to you.